Here you have all information regarding our policies during COVID19 lockdown. Our policies are temporary modified.
When you place your order, you'll see the delivery option available at your country during the lockdown.
Spain Peninsula & Baleares
Free shipping. All orders include a #GalaMask
We are only offering our Express option, with some delay compared to our usual service. Thanks for your patience!
Express: 2-7 days at 12€. All orders include a Gala Mask.
Rest of the world
2-10 days at 20€. All orders include a Gala Mask.
Please note, we are committed to ship worldwide, but sometimes, due to problems in frontiers between countries and custom clearance, parcels can be stopped or sent back to origin. In this case, we refund the money. Sorry for inconvenience.
We have extended our return policy, so once the lockdown is finished in your country, you’ll have 2 weeks to refund the products.
The link for free refunds will be activated again when the lockdown is over in Spain.
We have been going above and beyond to ensure the safety of the team and working with shipping companies that are following all government guidelines.