Returns & Exchange

We accept both exchanges and refunds.

You have seven days from when you receive your order to notify us via email, please specify if you want to exchange or return. The items must be returned in their original condition and packaging. Refunds will be issued to the original method of payment once we receive them. You’ll get a confirmation in your email when we receive the items back.. 

Send back the parcel using the return method of your choice to the following address. We always recommend to use the National Postal Service in each country. Include your order number and full name in the package.

Gala Black

C/ Doctors Trias i Pujol 6, 6º B.

08034 Barcelona (Spain)

Please note that refunds can take up to 7 days to show on your account due to varying processing times between payment providers.